Canadian Retailer Elevates Efficiency with CATHAYLIFT Cherry Picker
In the Greater Toronto Area, one of Canada's largest retail chains was grappling with a growing operational issue-how to improve efficiency and safety while accessing high storage racks in both backrooms and sales floors. With thousands of products moving in and out daily, their team needed a reliable solution for order picking, shelf replenishment, and maintenance tasks at height. Traditional rolling ladders were slow and unsafe, and their existing forklifts were too bulky for the narrow retail aisles.
Faced with these challenges, the company's procurement officer, Ms. Clara Jennings, began exploring more advanced material handling solutions. That's when she came across CATHAYLIFT's cherry picker forklift while attending an online industrial equipment exhibition. Impressed by its dual function-combining vertical access and light material handling-Clara contacted CATHAYLIFT for more details.
The sales engineer from CATHAYLIFT responded swiftly, providing technical specifications, application videos, and success stories from similar retail environments. After a virtual product demo, Clara and her team were convinced. The machine's compact size, quiet electric operation, and rotating basket made it ideal for dynamic retail conditions. Within a week, an official order was placed.
"Before, we had to wait until after store hours to do restocking at height because it was too risky around customers," said store manager Jeff Thompson. "Now, with the cherry picker, we can restock during the day without disrupting the shopping experience or compromising safety."
Beyond efficiency, the forklift also contributed to improved safety records. Since its deployment, the store reported a significant reduction in near-miss incidents involving ladders. Staff confidence also increased, knowing they had a secure, stable platform for working at height.
Following the success at the Toronto branch, Clara proposed a plan to gradually roll out CATHAYLIFT cherry picker forklifts across all major retail locations. "It's more than just equipment-it's a long-term investment in safety, efficiency, and staff satisfaction," she explained.
Thanks to the thoughtful engineering and dependable support of CATHAYLIFT, this Canadian retailer found a solution that not only met their current needs but also positioned them for smarter, safer operations in the future.
For more information about the cherry picker forklift, welcome to contact us.
Shandong Cathay Machinery Co., Ltd
www.cathaylift.com
Email: sales@cathaylift.com
